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| Competency | Leading Question | Follow up Questions | Key Criteria |
|---|---|---|---|
| Communication/Collaboration; freely shares knowledge, information, ideas, resources, expertise, etc. | Tell us about a job situation where you were a member of a team and had information and resources that would be beneficial to other members of the group. | How did you communicate it? What resulted from your efforts? |
Good communicator Shares information Team player Networker Leader Recognizes others’ input, ideas and skills Open to change |
| Competency | Leading Question | Follow up Questions | Key Criteria |
|---|---|---|---|
| Flexible and adaptable to changing needs, evolving trends, and new ideas. | Tell us about a time when you were leading a project team (or were a member of a project team) and the specifications, resources, or desired outcomes changed. | How did you manage the changes? What was the final outcome? |
Adaptability Positive approach Use of encouragement Team player Good manager Leader Open to change |
| Competency | Leading Question | Follow up Questions | Key Criteria |
|---|---|---|---|
| Maintains effective relationships and focuses on and meets needs of internal/external customers. | Can you tell me about a time when a coworker or team member came to you with a personal problem? | What did you do to support your colleague? | Collaborator Observant of coworker needs Trustworthiness Patience Takes time to listen Empathetic response |
| Competency | Leading Question | Follow up Questions | Key Criteria |
|---|---|---|---|
| Receptive to input from others and uses diplomacy and tact when providing input and direction. | Give an example of a time when you had to give directions to a co-worker who was not performing well in his or her job. | How did you communicate the issues? What happened? How did it impact your relationship with the co-worker? What would you do differently if you had to do it over? |
Good communicator Diplomacy Discretion Professionalism Good manager/leader Sensitivity Recognizes others’ input, ideas and skills Open to change |
| Competency | Leading Question | Follow up Questions | Key Criteria |
|---|---|---|---|
| Technological skills; seeks new organizational product, or technical knowledge. | What kinds of professional development have you pursued at your current (or most recent) position? | How did you apply those newly learned skills or knowledge on the job? | Initiative Self-development Professional development |